Privacy Policy

1. Introduction

Welcome to Gems à la Carte, operated by Beyond Carats LLC (“we,” “us,” “our”), a Miami-based jewelry design and sourcing studio offering bespoke pieces and curated fine-jewelry collections.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit www.gemsalacarte.com (the “Site”), use our services, or engage with us online or in person.

By accessing the Site or using our services, you consent to the practices described in this Policy.

2. Information We Collect

a) Information You Provide

We collect personal information when you interact with us, including when you:

Place an order or request a quote
Book a consultation or communicate with us directly
Subscribe to our mailing list or marketing updates

This may include:

Name, email address, phone number, shipping and billing address
Payment and transaction details (processed securely through third-party payment providers)
Jewelry preferences, gemstone specifications, and design notes for custom orders
Any other information you voluntarily share with us

b) Information Collected Automatically

When you browse our Site, we automatically collect:

IP address, browser type, operating system, and referring URLs
Pages visited, time spent on each page, and general site-usage analytics
Cookies and similar tracking technologies used to enhance user experience

c) Information From Third Parties

We may receive information from:

Payment processors (for transaction verification)
Shipping partners (for delivery updates)
Analytics tools and social-media platforms

3. How We Use Your Information

We use your information to:

Process and fulfil orders, custom designs, and repairs
Communicate with you about orders, consultations, or inquiries
Provide personalized service and future design recommendations
Send marketing or promotional emails (only if you have opted-in)
Improve our website, services, and client experience
Comply with legal, tax, and regulatory requirements
Prevent fraud, misuse, or unauthorized access

4. Consent

How you give consent:
By providing personal information to complete a transaction, place an order, or request services, you consent to our collecting and using that information for the stated purpose.

How to withdraw consent:
If you wish to withdraw your consent after opting in (for example, to stop receiving marketing emails), you can contact us anytime at info@gemsalacarte.com. This will not affect data processed before your request.

5. Disclosure of Information

We may share your information only as necessary with trusted third parties:

Service Providers (payment processors, shipping carriers, IT and marketing platforms)
Legal Authorities when required by law, subpoena, or government request
Business Transfers if Beyond Carats LLC is involved in a merger, acquisition, or sale of assets
With Your Consent for specific, disclosed purposes

We do not sell or rent your personal information to third parties.

6. Third-Party Services & Links

Our Site is hosted on a secure e-commerce platform and may include links to third-party websites (e.g., payment processors, Instagram, Shopify, analytics providers).

These third parties have their own privacy policies. Once you leave our Site or are redirected to a third-party platform, their privacy terms govern your data. We encourage you to review those policies carefully.

7. Cookies and Tracking Technologies

We use cookies to:

Maintain your shopping session and cart
Remember preferences (such as language or currency)
Analyze website traffic and improve performance
Offer personalized recommendations and marketing

You can disable cookies in your browser settings, though this may affect functionality (e.g., saving items in your cart).

8. Data Security & Retention

We maintain reasonable administrative, technical, and physical safeguards to protect your personal data from loss, theft, misuse, or unauthorized access.

While no online platform is 100 % secure, we use encryption (SSL), firewalls, and limited-access storage to protect your information.

We retain personal information only as long as needed for the purposes described above or as required by law (for example, for accounting or warranty purposes).

9. Age of Consent

By using this Site, you represent that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this Site under your supervision.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected by an updated “Last Updated” date. We encourage you to review this page occasionally to stay informed about how we protect your information.